#1: Learn to listen carefully- Listening is actually not identical to hearing. The terms could not be used interchangeably. You may be hearing, but not listening. On the other hand, you can’t really listen without first hearing. To develop your effective communication skills, you must be able to learn how to listen carefully on the words being spoken and how these spoken words are being delivered. While listening, you must be able to observe the non-verbal messages and cues a person conveys.
Use clarification and reflection to be able to confirm what the other person is actually saying and to further avoid any form of confusion. Do not try to think of any verbal response yet while listening. Instead, opt to clear your mind and just focus on the message being delivered.
To further understand what clarification is, we must define what it really is. In the process of effective communication, clarification must involve acts of offering back to the speaker the essential meaning, as understood and received by the listener, of the message delivered by the speaker. Through clarification, we will be able to check if the listener’s understanding is actually correct and will be able to resolve any areas of confusion and misunderstanding.
Reflection on the other hand, is the process of restating and paraphrasing the words and the feelings of the speaker. It will allow the speaker to also hear their own thoughts and be able to see what they truly feel. It will also show that as a listener, you are really trying to perceive the world the way the speaker perceives and that you are doing your very best to understand their messages.
#2: Learn to empathize- Empathy is one of the keys to effective communication. It is actually the process of trying to see things clearly from the point-of-view of others. In the process of communicating with other people, you must try not to be judgemental and biased by your own preconceived ideas and beliefs. You must view the situations and the responses from the other person’s perspective. You must be able to stay in tune and be at peace with your own emotions to further help you understand a person’s emotion. If it is appropriate, you may actually offer your personal viewpoint honestly with such clarity in order to avoid confusion in the reality. Also bear in mind that some topics might be too emotionally stressful or taboo for others to discuss.
#3: Learn to maintain a positive attitude- You must remember that only a few people actually want to be with someone who is always miserable. People opt go and be surrounded with positive people. Because of this, you must do your very best to be friendly, and have an upbeat personality with a contagious kind of positivity. You must be able to maintain a positive, cheerful attitude towards life. When things seem to get wrong and do not actually go as planned, you must still stay optimistic and learn from mistakes. If you just smile and often stay cheerful, people will more likely to respond positively. Maintaining a positive and cheerful attitude is indeed one of the best effective communication strategies you can easily implement.
#4: Learn to encourage- You must learn to offer words and actions of positive encouragement and learn to praise others as well. Make them feel valued, welcomed and very much appreciated in your communications. If you do so, people will be more likely to give you more of their best. Make sure that you accompany your words of encouragement with acts and non-verbal cues and actions in line with such positive encouragement.
#5: Learn to think clearly and communicate effectively- Think before you speak. Do not say and utter the thing that comes first in your mind. Instead, pause for a moment, meditate and really pay close attention to what you are about to say. Concentrate on the way your message will be delivered and be conveyed. You must then focus on the meaning of the message you want to communicate down the page. You will be able to increase understanding by carefully considering how your message might actually be perceived by the other person. By thinking clearly and by further communicating effectively, you will then be able to avoid misunderstandings and potential conflicts with other people.
#6: Learn to use your body language- By developing the ability and capacity to understand and use nonverbal signals, you can easily connect and relate with others. You can also express words and thoughts more effectively and navigate challenging situations more efficiently, and build better relationships accordingly.
You can actually enhance effective communication by the use of an open body language— this is signified by your arms staying uncrossed and by also standing with an open stance. Maintaining eye and visual contact with a person you are talking to will also be very effective. Using body language actually helps emphasize and enhance your verbal message. By patting a friend on the back, you will be able to express your compliments on his success more effectively. By pounding your fists, you will also be able to emphasize and underline your message.
Effective Business Communication
Communications should be clear- There might be times when people receive instructions at work that are somewhat unclear. After receiving such, still they do not know what exactly what to do. To avoid this scenario, we must communicate effectively by keeping instructions, mails, memos and even discussions clear and precise. Proofread messages before even sending to ensure that communication systems run smoothly.